Whiteboard understands the importance of having the appropriate medical information on hand when required.
As such we do everything we can to avoid downtime to our services. When scheduled downtime is required Whiteboard will inform users in advance of the outage (at least 1 day) and Whiteboard will perform scheduled downtime out of business hours. Where Whiteboard is informed of potential timing conflicts of scheduled downtime by customers we will attempt to schedule downtime for when it will have the least affect.